ChainIQ

See Your Whole Portfolio

Which hotel is pulling the group down. Where momentum is building. What needs attention this week.

ChainIQ is the one view across every property you own - ratings on every platform, which hotels are climbing or dropping, how you rank against named competitor chains, and which teams are actually closing out fixes. Everything an individual hotel dashboard can't show you, because it only sees one hotel.

ChainIQ · 01

Every Property, One View

All your hotels, every platform, sorted so the one that needs you most is at the top.

One table across your entire portfolio - Booking, Google, TripAdvisor, and Expedia, per property, sorted lowest-rated first. No more opening ten dashboards to find out which hotel is dragging the group average down. It's the first thing you see.

What you see: Per-property rating across all 4 platforms, sorted lowest-first, chain-wide average row, one-click into any hotel's dashboard.

Hotel Portfolio · Lowest Rated First

11 properties
HotelBookingGoogle
Harbor View5.03.7
Downtown Suites7.44.0
Ocean Plaza7.94.1
Riverside Grand8.13.9
Sunset Terrace9.24.6

ChainIQ · 02

Know Who's Climbing, Who's Dropping

Don't wait for the monthly report to find out a property is sliding.

Recent Rating Drop and Recent Rating Climb surface the properties that moved, with a clear before-and-now number. Catch a slide while it's 0.1 points, not after it's cost you a quarter.

What you see: Automatic drop/climb detection per property, before/now comparison, direct link to fix it.

Recent Movement

Recent Rating Drop

Riverside Grand

Before 8.2 → Now8.1

Recent Rating Climb

Sunset Terrace

Before 6.7 → Now6.8

ChainIQ · 03

See Where You Rank

Your rating means more once you know what everyone else's is.

Chain Comparison puts your average against the market and against named competitor chains, ranked side by side, with month-over-month movement. You don't just know your number. You know if it's actually good.

What you see: Ranked chain leaderboard vs market average and named competitors, month-over-month change, click any chain to compare directly.

Chain Comparison · vs the Market

#1Meridian Group9.07
#2Solstice Hotels8.98
#5Marlowe Collection8.88
#15Your Chain7.85

ChainIQ · 04

Know Which Team Is Moving the Needle

A leaderboard per property, so you know who's on top of things - and who needs help.

Team members are ranked by performance, one leaderboard per hotel. See which properties have a team actively closing out fixes, and which ones have nobody assigned yet. The portfolio view isn't just about hotels - it's about the people running them.

What you see: Per-property team leaderboard, staff assignment visibility, performance ranking chain-wide.

People Leaderboard · By Property

Ocean Plaza4 people ranked
Downtown Suites3 people ranked
Harbor View2 people ranked

Wins since RatingIQ - what chains actually see

10

Issues actively improving

+0.1

Avg rating gained across platforms

1

Platform rating climb recorded this week

See your whole portfolio, not just one hotel.

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